FAQ's
Frequently Asked Questions (FAQs)
General Questions
- What is a refurbished mobile phone?
- A refurbished mobile phone is a pre-owned device that has been restored to a like-new condition. It undergoes extensive testing and repair processes to ensure it functions properly and meets high standards of quality.
- Are refurbished phones reliable?
- Yes, refurbished phones are reliable. They are thoroughly tested, repaired, and cleaned to ensure they work just as well as new phones. They often come with a warranty for added peace of mind.
- How do refurbished phones differ from new phones?
- Refurbished phones are pre-owned devices that have been restored to their original working condition. They may have minor cosmetic imperfections, whereas new phones are factory fresh. However, refurbished phones are typically more affordable.
Warranty and Returns
- Do refurbished phones come with a warranty?
- Yes, all our refurbished phones come with a warranty that covers any defects in materials or workmanship. The warranty period typically ranges from 6 to 12 months, depending on the device.
- What is your return policy?
- We offer a 30-day return policy for all our refurbished phones. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.
Quality and Testing
- How are refurbished phones tested?
- Refurbished phones undergo rigorous testing by certified technicians. This includes testing the battery, screen, buttons, camera, and other hardware components. Software is also checked to ensure it operates correctly.
- Are refurbished phones unlocked?
- Yes, most of our refurbished phones are unlocked and can be used with any carrier. Please check the product description for specific details about each phone.
Shipping and Delivery
- How long does shipping take?
- Shipping typically takes 3-5 business days within the country. International shipping may take longer. You will receive a tracking number to monitor your order's progress.
- Do you offer international shipping?
- Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on your location.
Payment and Security
- What payment methods do you accept?
- We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.
- Is my payment information secure?
- Yes, we use industry-standard encryption technologies to ensure that your payment information is secure and protected.
Additional Services
- Do you offer phone repairs?
- Yes, we offer repair services for a variety of phone issues. Please contact our customer service team for more details and pricing.
- Can I trade in my old phone?
- Yes, we offer a trade-in program where you can exchange your old phone for credit towards a refurbished phone purchase. Please visit our trade-in page for more information.
Contact Us
- How can I contact customer service?
- You can reach our customer service team via email at support@refurbishedphones.com or by calling 1-800-123-4567. Our support hours are Monday to Friday, 9 AM to 6 PM (EST).
CashForPhone
Cashforphone is a one stop solution for all your phone needs. You can sell your old phones, buy a new phone, get your phone repaired and buy accessories for your phones through our website and app.
We guarentee best prices for your phones and we pay in cash. We offer quality mobile phone repair services at your doorstep and keep new phone models at our walk-in store in:
Third floor, K 22, Central Market, Lajpat Nagar, Delhi 110024
Sell Your Devices
Main Features
☆ Get a quote under 60 seconds
☆ Doorstep service
☆ Best price
☆ Customer Service
★ Get a quote Under 60 seconds
Our app asks you a list of 5 questions. The answers to these questions determines the final price of your old phone. The questionaire design and ease of use ensure that you can complete the entire process and get a quote for your used phone within 60 seconds.
★ Doorstep service
We offer doorstep service for both mobile phone repair and sell. If you are happy with the price of your used phone just confirm the order and our agent will come to your place at your time of convenience to fulfill the same.
★ Best price
We understand the value your mobile phone holds for you. Thus , we offer the best market price for your used phones on our app and website.
★ Customer Service
We are extremely customer centric and believe in serving our customers to their satisfaction. Through our app and website you can get a quote for getting your phone repaired ,selling your used phone , buying a new phone - all within 60 seconds.
Once you get the quote and are satisfied with the quote you can choose a time slot & payment mode of your convenience to confirm the transaction. Our quality customer service and field team will ensure that you don’t have to leave your house for any of your phone needs.
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